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Hotel & Aparthotel

Lobby, restaurant, pool bar, room service —all on one room number.

In season, forty rooms are full. Coffee in the lobby, dinner in the restaurant, a cocktail at the pool bar, a night order in the room — every order is somewhere else, all tied to a room number.

Managing several points of sale separately falls apart. Tie them to one panel and the guest's spend gathers on the room number, with a single bill at checkout.

A hotel facade, room windows and points of sale

Four points of sale, one bill

Every order joins up on the room number.

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A typical day

From breakfast to night-time room service

A day in a full hotel, hour by hour — every point of sale separate, all linked by room number.

  1. 07:00

    Breakfast

    The restaurant is full with the buffet. A guest who wants room service orders from the QR; the room number matches the bill.

  2. 11:00

    Lobby service

    Coffee and snacks in the lobby. The waiter takes the order from the terminal, the guest gives a room number, payment defers to checkout.

  3. 13:00

    The pool bar

    The poolside is full. The waiter sends the order from the pool bar; a separate point of sale, but it flows into the same system.

  4. 19:00

    The restaurant evening

    Dinner service. The restaurant runs on its own kitchen screen; a walk-in pays at the till, a guest charges it to the room.

  5. 22:00

    Room service

    Night room service. The order comes from the room, drops to the kitchen, the bill gathers on the room number; reception sees it at checkout.

A case for this type

No published hotel case yet

We tested the multi-point setup on our own stage first. Our hotel customers are new; rather than an invented success story, we prefer to connect you to a real reference.

Write to us for case studies

Questions

Hotel & aparthotel, honestly

Does it integrate with my PMS?
Not yet. Duxa does not connect directly to a hotel management system (PMS) right now. The practical solution: the order is processed by room number, and reception sees it at checkout. PMS integration is on the roadmap.
Is there automatic billing by room number?
The order is tied to the room number and gathers on that room's bill. At checkout the total is on one screen; we combine the billing with reception's existing flow.
Separate reporting per point of sale?
Yes. Lobby, restaurant and pool bar are defined as separate points of sale; revenue, the best seller and stock are reported for each one.

Let's talk

Shall we install Duxa in your restaurant?

In a 15-minute call we pick the right package together. Ask for a demo, get pricing, ask questions — no contract.