Terms of Service

By accessing or using Duxa, you agree to be bound by these terms. If you do not agree, please do not use the service.

If you use Duxa on behalf of a business, you confirm that you are authorised to accept these terms for that business.

• Service: the Duxa platform, including the website, dashboard, kiosk and related applications.
• Account: the registered access through which you use the service.
• Content: menu items, prices, images and other data you add to the service.
• Hardware: kiosk and other devices supplied with certain packages.

You are responsible for your account and for keeping your credentials secure.

• Provide accurate and up-to-date information when you register.
• Keep your password confidential and do not share your access.
• You are responsible for all activity that takes place under your account.

Paid plans are billed in advance on a monthly or yearly basis, according to the plan you choose. Prices are shown in euro and exclude VAT where applicable.

Unless cancelled, a subscription renews automatically for the next period. You can cancel at any time; cancellation takes effect at the end of the current billing period.

A trial gives you full access for a limited period. At the end of the trial, access continues only if you choose a paid plan. We will tell you before the trial ends.

You agree to use the service lawfully and not to misuse it. In particular, you must not.

• Use the service for any unlawful purpose or to store unlawful content.
• Attempt to disrupt, attack or gain unauthorised access to the service.
• Copy, reverse engineer or attempt to extract the source code of the service.
• Resell or sublicense the service without our written permission.

You retain ownership of the content you add to the service. You grant us the limited rights needed to host and display that content so we can provide the service.

You are responsible for ensuring that your content is accurate and does not infringe the rights of others.

The Duxa platform, its software, design and trademarks remain the property of Duxa. These terms do not transfer any ownership of the service to you.

Where a package includes hardware, the specific terms of supply, ownership and warranty are set out in your order or contract.

We aim to keep the service available and reliable, but we cannot guarantee uninterrupted operation. We may carry out maintenance and will limit disruption where possible.

To the extent permitted by law, Duxa is not liable for indirect or consequential losses arising from your use of the service.

Nothing in these terms limits any liability that cannot be limited under applicable law.

You can stop using the service at any time. We may suspend or end access if these terms are breached. After termination, we handle your data as described in the Privacy Policy.

These terms are governed by the laws of Luxembourg. The competent courts of Luxembourg have jurisdiction over any dispute, without prejudice to mandatory consumer protection rules.

We may update these terms from time to time. We will publish the new version on this page and update the date at the top. Continued use after a change means you accept the updated terms.

For questions about these terms, email us at legal@duxa.pro.