You ask, we answer plainly.

The anchor package, Online Menu, starts at 19 €/month. From there you move up to Deniz, Ada or Ata as you add screens and modules. You only pay monthly — no large amount up front.

In the regions we serve, yes — we bring the screen, you look after your business. One contact, one invoice. The Commissioning Service is a one-off line item, separate from the monthly fee.

No hidden lock-in. We write the contract term plainly before you sign, so there is no surprise later. The exact term depends on whether hardware is part of your package.

Yes. A new account opens with thirty days of full access to every module, so you test the system inside your own restaurant before deciding.

Nothing is deleted overnight. You pick a package and continue, or step into a grace period first. We tell you before anything changes — no silent shutdown.

Yes. Move up from Deniz to Ada when you open a second screen, or scale across several branches. Your menu and settings stay with you through the upgrade.

Building your menu takes five to seven minutes with the guided steps. The screen at your counter is ready the same day once it arrives.

No. Paste a link from Wolt, Glovo, Google Maps or your own site, or upload a photo of the printed menu — the system reads it and fills in the items. You review and fix what you want.

Yes. In the regions we serve, the Commissioning Service means we set the screen up at your counter and walk through it with your staff. Remote support is there for the rest.

Yes. You can keep running your current setup while you build your Duxa menu in parallel, then go live when you are ready. There is no day where your counter goes dark.

The screens are built to be obvious. A waiter or cook picks them up in minutes, not days. The point is to free your team for guests and the kitchen, not to add another thing to learn.

Yes. The counter screen keeps taking orders without the internet. When the connection comes back, pending orders go up to the cloud and menu and price updates come down on their own.

No. Orders are held on the device itself during the outage and sent up once you are back online. Nothing is dropped in between.

Yes. Inside the restaurant the screens talk to each other over your local network, so the kitchen sees an order the moment the counter takes it — even with the outside connection gone.

The system is built offline-first, so a weak line does not slow down the counter. It catches up in the background when the connection allows.

It depends on your package. The Online Menu needs only a QR code and your guests' phones. From there a self-order screen, a tablet till and a kitchen screen come in as you grow.

In the regions we serve, we bring the hardware. You get one contact and one invoice instead of chasing a screen supplier and a software seller separately.

Often yes. Common receipt printers and standard tablets work with the system. Tell us what you already have and we will tell you straight whether it fits.

Because each screen runs on its own and your data lives on the device, one screen going down does not stop the rest. We handle replacement in the regions where we supply the hardware.

Yes. The software is offered everywhere; the hardware service is for our launch regions. Outside those areas you run the software on your own devices.

Eleven languages today, and growing as we open new regions. A guest reads the menu and orders in their own language — your waiter does not have to translate between Russian, German and English at the counter.

No. The system drafts the translations for your items and you review them before publishing. You stay in control of the wording your guests see.

Yes. The guest picks their language on their own phone or on the order screen, in one tap. The menu, the steps and the prices all follow.

The interface covers the main languages of our launch regions — Montenegrin, Serbian, English, German, Russian, Turkish and more, eleven in all to start, and we add more as we open new regions.

Yes. Data is handled under GDPR rules, hosted within the EU. We collect what running your restaurant needs — nothing sold on, nothing handed to third parties.

Only you and the staff you authorise. Each restaurant is walled off from every other — there is no path for one business to read another's orders or customers.

Yes. The local database on each screen is encrypted, so a lost or stolen device does not hand your data to anyone.

It stays yours. You can export your menu and records, and we delete what remains on request. We do not hold your data hostage to keep you.

Only what an order needs, and only when a guest gives it. The analytics that improve the system are anonymous — no name, no personal trail.

Order totals are checked on the server, never trusted from the device, so a price cannot be tampered with on the way. Card payment flows run through established providers.

Within the EU. Duxa is a Luxembourg-based company with a field partner in Montenegro, and the data stays inside European borders.

You report it and we cut that device off remotely. Its encrypted data becomes useless and it can no longer reach your restaurant's cloud.