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Our Story

It started withone bad Saturday in Kotor.

May 2023, a Saturday night. Twelve people in the queue, the waiter lost between Russian and German, the kitchen plating the wrong order.

I went home that night and decided. Not to buy a system — to write one. This is how it went, year by year, with nothing dressed up.

  1. Early 2023

    We moved the family to Montenegro

    Forty-three years old, a wife and kids, and a country change. We landed in Kotor — the bay, the season, the noise. A new start, on someone else's counter at first.

  2. 2023

    A fast food spot and an aparthotel

    We opened our own. Köfte and burgers off the grill, rooms upstairs, tourists from six countries at the counter. Good problems — and a few that would not let go.

  3. May 2023

    The Saturday night that broke it open

    21:00, twelve people in the queue. The waiter was lost between Russian and German. The kitchen plated the wrong order. I stood there and watched a good evening fall apart over language and a queue.

  4. That same night

    I will write this system myself

    I went home and could not sleep. The tools I could buy were either too dumb or too expensive, and none of them spoke the guest's language at the screen. So I decided to build the one I wished I had.

  5. Late 2023

    The first lines, written alone

    No team, no office. Just the counter by day and the keyboard at night. The first thing that worked was a simple QR online menu the guest could read in their own language.

  6. 2024

    I tested it on my own counter first

    Every feature met my own queue before anyone else saw it. When the cappuccino order stopped getting lost and the wrong-plate count dropped, I knew it was real. We were our own first customer.

  7. 2024

    An AI agent joined the keyboard

    One person cannot write a full operations system at the old pace. With an AI agent and Claude Code helping, a solo shop started shipping like a small team. I say this plainly — it is part of how Duxa exists.

  8. 2024–2025

    Menu, then kiosk, then the till

    The online menu became a Self-Order Kiosk (order screen). Then a kitchen display so the cook stopped guessing. Then the POS, the waiter and the courier. One panel, growing module by module.

  9. 2025

    The neighbour said: set me up too

    A café owner two doors down saw my screens and asked for the same. That was the turn — what I built for one counter could carry another. Duxa stopped being just mine.

  10. 2025

    Luxembourg as the home base

    To serve restaurants across the EU, the company will be based in Luxembourg, with field support staying close in Montenegro. One headquarters, one field partner — each with a clear job.

  11. Today

    Where we are now

    The system runs in real kitchens on the Montenegrin coast — Kotor, Budva, Tivat, Podgorica. We are still small and we say so. What works, we show. What is coming, we mark as coming.

  12. Tomorrow

    The plan, not a promise

    From the coast to the EU — software everywhere, hardware where we can stand behind it. We will grow at the pace we can support, not the pace a slide wants. Come see where it goes.

Ömer

Founder of Duxa, behind the counter and at the keyboard

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